Unlock efficiency, elevate customer service, and streamline operations with AI-powered virtual agents built by WT Solutions.
Businesses today are looking to streamline operations, improve customer service, and boost productivity. Virtual autonomous agents built with Microsoft Copilot Studio are a powerful tool to achieve these goals. At WT Solutions, we specialize in creating tailored AI-based virtual agents to help businesses succeed. Here are three ways they can transform your business.
#1 Enhance Customer Service with 24/7 Support
Customer service is crucial for any business, and virtual agents built with Microsoft Copilot Studio can provide a significant advantage. These AI-powered agents offer:
- 24/7 support for quick and reliable assistance.
- Ability to answer common questions and troubleshoot complex issues.
- Reduced wait times and improved customer satisfaction.
- Customization to reflect your brand’s tone and provide personalized responses.
- Freedom for human agents to focus on high-value, complex interactions.
#2 Streamline Internal Operations
WT Solutions designs AI agents that can automate a wide range of routine tasks, such as scheduling, data entry, and document management. This allows your team to focus on more strategic and high-priority tasks that drive business growth.
This self-service convenience reduces the administrative burden on employees, enabling them to perform higher value tasks and ideally optimize the number of staff members needed to run day-to-day operations across your organization.
#3 Support Employee Training and Onboarding
One of the most time-consuming aspects of managing a business is onboarding and training new employees. Virtual agents built with Microsoft Copilot Studio can expedite this process by offering interactive and on-demand training modules. They can guide new hires through company procedures, answer their questions in real-time, and provide ongoing support as they settle into their roles.
At WT Solutions, we develop virtual agents that help new employees become productive faster by offering personalized training that adapts to their specific needs. This not only saves time for managers but also helps ensure that new team members are well-prepared to contribute quickly.