You're in control with WTS
Using our WaveCenter operations platform, customers get customized dashboards to manage their assets and remote devices, monitor communications, and get real-time access for trouble ticket and field service dispatch management.Â
Trouble Ticket, Incident,
& Field Dispatch
WaveCenter gives you the ability to enter and get the status of all outstanding and closed trouble tickets, every open and closed incident, and information on which technicians are available locally and dispatched for any installation or service call. Custom dashboards and visually insightful graphics and data are created for your specific business and multi-site environment. This unprecedented level of control and visibility results in exceptional customer services and distinguishes the Wireless Technology IT Support process from others.
Network &
Communications Monitoring
WaveCenter gives you the ability to monitor and get near real time updates of your communications services and links including 3G/4G/5G wireless, VoIP, and messaging services in a graphical manner so action can be taken without delay. Custom dashboards and visually insightful graphics and data are created for your specific business and multi-site environment. This unprecedented level of control and visibility results in exceptional customer services and distinguishes the Wireless Technology IT Support process from others.
Device Monitoring & Management
WaveCenter gives you the ability to monitor and provision your IT devices and resources including 3G/4G/5G wireless, VoIP, data, and other assets in a graphical manner so that installation, activations, maintenance, and upgrades can be done quickly and easily. Custom dashboards and visually insightful graphics and data are created for your specific business and multi-site environment. This unprecedented level of control and visibility results in exceptional customer services and distinguishes the Wireless Technology IT Support process from others.
Asset Management & Fulfillment
WaveCenter gives you complete visibility into your IT Assets, including version and upgrade status, and with the option to have Wireless Technology manage the ordering, installation, upgrades, and lifecycle of your IT Assets, the peace of mind that these processes will be done in a reliable and consistent manner, and with complete visibility. Custom dashboards and visually insightful graphics and data are created for your specific business and multi-site environment. This unprecedented level of control and visibility results in exceptional customer services and distinguishes the Wireless Technology IT Support process from others.
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Communication Products
Wireless POTS Replacement
Fire/Alarm Communicator
4G/5G Wireless Data
5G Wireless Business Internet
Communications Automation
WaveCenter Platform
Trouble Ticket, Incident & Field Dispatch
Network & Communications Monitoring
Device Monitoring & Management
Asset Management & Fulfillment
IT Solutions & Services
IT Support & Monitoring
PCI Compliance
Network Security
Asset & Lifecycle Management
Design & Installation Services
Intelligent Camera, Environmental, & Access Solutions
HW/SW Fulfillment